Privacy Policy — 4pk365

1. Introduction

4pk365 ("we", "us", "our", or "the Platform") operates the website accessible at https://4pk365.cam. We are an English-language online betting information platform serving adult Pakistani users and audiences in other accessible jurisdictions. This Privacy Policy ("Policy") describes our practices regarding the collection, processing, storage, sharing and protection of personal data submitted or generated through your use of the Platform.

We recognise that data privacy is a significant concern for users in Pakistan and globally. This Policy is written in clear, accessible English so that every user of 4pk365 — whether based in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan or Peshawar — can understand exactly how their information is handled. We are committed to maintaining the highest reasonable standards of data handling and to being transparent about our practices.

By using the 4pk365 Platform — whether by browsing content, creating an account, contacting support or engaging with any interactive feature — you acknowledge that you have read and understood this Privacy Policy. If you do not accept the terms of this Policy, you must discontinue use of the Platform immediately.

2. Definitions

The following definitions apply throughout this Privacy Policy:

3. Data We Collect

4pk365 collects personal data through different channels depending on how you interact with the Platform. The categories of data we may collect are described below.

3.1 Information You Provide Directly

• Registration data: When you create an account, we collect your chosen username, email address, date of birth, country of residence and preferred currency (PKR);
• Identity verification (KYC) documents: Government-issued identification such as a Pakistani CNIC, passport or driving licence, together with any supporting documentation required to verify your identity and age;
• Payment information: References to payment methods you use, such as mobile wallet identifiers or bank account details. We do not store full card numbers on our servers;
• Support communications: Messages, emails and chat transcripts submitted through Live Chat, the Help Center or our support email channel;
• Responsible gambling submissions: Any self-imposed limits, cooling-off requests or self-exclusion applications you submit through account settings.

3.2 Information Collected Automatically

• Device and technical data: IP address, browser type and version, operating system, screen resolution, device identifiers and connection type;
• Usage data: Pages visited, session duration, navigation paths, click patterns and features accessed within the Platform;
• Geolocation data: Approximate location derived from IP address, used for jurisdiction compliance and fraud prevention — not precise GPS location;
• Cookie and tracking data: Preference cookies, session tokens and analytics identifiers as described in Section 7.

4. How We Use Your Data

4pk365 processes personal data only for specified, explicit and legitimate purposes. The table below sets out the primary purposes for which your data is used:

We do not use your personal data for automated individual decision-making that produces legal or similarly significant effects without human oversight. Where profiling is used for fraud detection or responsible gambling monitoring, appropriate safeguards are in place.

5. Legal Basis for Processing

4pk365 processes personal data on the following legal grounds, consistent with recognised data protection principles:

• Contractual necessity: Processing required to perform the agreement between you and 4pk365 — including account creation, identity verification and service access — is necessary for the contract to function;
• Legal obligation: Certain processing activities are required to comply with applicable law, including AML regulations, KYC obligations and record-keeping requirements;
• Legitimate interests: 4pk365 processes data for fraud prevention, security monitoring, Platform analytics and responsible gambling safeguards, where these interests are not overridden by your privacy rights;
• Consent: Where 4pk365 relies on your consent — for example, for receiving promotional communications — you may withdraw that consent at any time by contacting us or updating your account preferences. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

6. How We Share Your Data

4pk365 does not sell, rent or trade your personal data to third parties for marketing or commercial purposes. We share personal data only in the circumstances described below:

• Service providers: We may share data with trusted third-party vendors that perform services on our behalf, such as KYC verification providers, cloud hosting services, analytics platforms and customer support tools. These providers are contractually obligated to process data only for the purposes we specify and to maintain appropriate security standards;
• Regulatory and legal compliance: We may disclose personal data to competent authorities, regulators, law enforcement agencies or courts where required by applicable law, court order or regulatory request — including AML reporting obligations;
• Business transfers: In the event of a merger, acquisition, restructuring or sale of all or part of 4pk365's business, personal data held at the time of such transaction may be transferred to the successor entity, subject to equivalent privacy protections;
• Protection of rights: We may share data where necessary to protect the rights, property or safety of 4pk365, our users or third parties, including for fraud prevention and security incident investigation.

References to payment service providers such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah on this Platform are contextual only. 4pk365 does not share user personal data directly with these institutions unless required by law or as part of a verified payment processing arrangement explicitly disclosed to the user.

7. Cookies & Tracking Technologies

4pk365 uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences and understand how users interact with our content. The types of cookies we use are described below:

You may manage cookie preferences through your browser settings. Most modern browsers allow you to block, delete or be notified of cookies. Please note that disabling essential cookies will impair your ability to use certain features of the Platform. Blocking analytics cookies will not affect your core experience but will reduce our ability to improve the Platform based on usage data.

8. Data Retention

4pk365 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention principles apply:

• Active account data: Retained throughout the period your account remains active and for a reasonable period thereafter to handle post-closure enquiries or disputes;
• KYC and identity documents: Retained for the period required by applicable AML legislation, which may extend to five or more years following the end of the business relationship;
• Transaction records: Financial transaction data is retained in accordance with applicable financial record-keeping obligations in our operating jurisdiction;
• Support communications: Chat logs and email correspondence are retained for a period sufficient to resolve disputes, typically up to three years unless longer retention is legally required;
• Analytics data: Aggregated, anonymised analytics data may be retained indefinitely as it does not constitute personal data once adequately anonymised.

When personal data is no longer required, we will securely delete or anonymise it in accordance with industry-standard data destruction practices. You may request deletion of your data subject to the conditions described in Section 9 and applicable legal obligations that require retention.

9. Your Data Rights

Subject to applicable law and any overriding legal obligations, users of 4pk365 have the following rights with respect to their personal data. To exercise any of these rights, please contact us using the details in Section 11.

We will respond to all valid data rights requests within a reasonable timeframe, typically within thirty (30) days. In complex cases, we may extend this period by up to a further sixty (60) days, with prior notice to you. Requests may be declined where granting them would conflict with a legal obligation, ongoing fraud investigation or AML retention requirement.

10. Security Measures

4pk365 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. Our security framework includes:

• SSL/TLS encryption: All data transmitted between your device and 4pk365's servers is encrypted using industry-standard HTTPS/TLS protocols — indicated by the padlock icon in your browser;
• Access controls: Personal data is accessible only to authorised 4pk365 personnel and service providers with a legitimate need for access, governed by role-based permissions;
• Secure data storage: Personal data is stored on secured servers with appropriate physical and logical access restrictions, firewalls and intrusion detection systems;
• Password protection: User account passwords are stored using industry-standard hashing algorithms — they are never stored in plain text;
• Fraud monitoring: Automated systems monitor account activity for patterns consistent with fraud, account takeover attempts or abuse of platform features;
• Staff training: Team members with access to personal data receive data protection awareness training appropriate to their role.

Despite these measures, no data transmission over the internet or data storage system can be guaranteed to be completely secure. If you have reason to believe that your account or personal data has been compromised, please contact our support team immediately via Live Chat or email.

11. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the personal data we hold about you, please contact 4pk365 through the following channels. All enquiries are handled in English, with Urdu assistance available upon request.

We will acknowledge all privacy-related requests promptly and provide a substantive response within thirty (30) days, or notify you of any extension required for complex cases. 4pk365 reserves the right to request proof of identity before processing sensitive data access, rectification or erasure requests to protect against unauthorised third-party requests.

This Privacy Policy is reviewed periodically to ensure it remains accurate and reflects any changes to our data processing practices or applicable law. The "Last Updated" date at the top of this page indicates when the most recent review was completed. Continued use of the Platform following an update constitutes acceptance of the revised Policy.